Editor's Note
10.05.00

Hi Webmasters,

Ms. Rachael Haring is the author of today's WebProNews. She hits marketing right on the head when she said, "The more interactive and interesting your site is, the more people will visit, and the longer your visitors will stay." That is what this article is about-- entertaining your visitors.

I hope that you enjoy Martin's article.

Best,
Pete

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Entertain Me! A Guide to Website Interactivity

It doesn’t take a genius to realize that people like to have fun. They like to compete, to laugh, to voice their opinions and emotions, to communicate, and to know that someone is listening. In a word, they like to interact.

When the web came along, its uniquely interactive possibilities were touted heavily. Unlike TV or radio, here was a medium where the customer could choose any one of millions of paths and new products. By its very nature, the internet facilitated choice, connections, and instant communication.

So why are so many websites filled with the same drab text links and impersonal rhetoric? You know the ones: every link is about "Our Company" and "Our Mission," the layout is dull and static, and feedback addresses are buried beneath mounds of company policies. These pages talk at the visitors, not to them.

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That’s where you can be different.

The more interactive and interesting your site is, the more people will visit, and the longer your visitors will stay. And the longer your customers stay, the more chances they have to buy. Why not create a game or a contest to keep them occupied?

SWEEPSTAKES
Let’s start simple. A sweepstakes is nothing more than collecting names and e-mails, choosing a random winner, and giving out a prize. Be sure to create a massive amount of hype by submitting your sweepstakes to every contest directory, and don’t forget to announce the contest multiple times on your own site.

QUIZZES
Even the most effective quiz or riddle is easy to make; just research a few facts pertaining to your products or subject matter, and jot down questions. For extra "stickiness," make sure that the difficulty level is just about medium, and be sure to tell the readers that the answers can be found somewhere on the site. That will encourage them to look at the entire site, increasing their chances of a transaction.

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POLLS AND SURVEYS
These serve a dual purpose: your customers are pleased because they feel like their opinions count, and you are pleased because the polls provide you with valuable information about customer demographics and/or preferences. Give a prize for the most interesting opinion, or randomly draw a name.

SCAVENGER HUNTS
Scavenger hunts in which an icon is hidden on multiple pages encourage the visitors to see every part of your website. Whoever can count the most icons wins a prize! Fun, easy, and highly interactive.

GUESTBOOKS
Even if you don’t have a game, try to incorporate something which will let you interact with the customers, like a guestbook, feedback form, or a bulletin board. Encourage your visitors to leave negative comments as well as positive. Treat complaints as valuable favors: they let your visitors vent their frustrations, and they provide you with insight on how to improve your site.

See? All you need is a little enthusiasm and creativity to convince your visitors that you are one happenin’ site.


Rachael Haring is the Internet Marketing Assistant for Interflex, Inc. Interflex provides custom e-business solutions, internet marketing strategies, and commercial web design. Visit our site at interflex.net or write rharing@interflex.net for a free consultation!



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We at the Editorial Team would like to thank all our readers for reading WebProNews. We hope you find this information useful.

Peter Thiruselvam
Editor

The WebProNews Team


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