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SEO's Reputation and Common Practice
Maestro, Mike Murray is nothing, if not blunt, about common tactics in SEO. "People go to competitors and they say 'I'm going to analyze their website and look at their keywords' and that's the dumbest thing I've heard of."

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Following SEO For Fun and Profit
The SEO scene rife with drama… or at least the potential thereof. After last season, maybe you thought "black hat" was down for the count? Think again! What will poor, "white hat" do to save the family business from his shady brother?

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The SEO and SEM Conference Scene Expands
Search Engine Optimization / Marketing is a bit underrepresented on the conference and exposition scene. While growing in number, we could still stand to increase the frequency and amount of events.

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Tuesday, January 16, 2007

Is SEO Rocket Science Or A Colonoscopy?

Aren't you glad I didn't include an image with this post? OK, so SEO isn't rocket science, but it's not a colonoscopy either. Well, maybe GooogIe thinks SEO is rocket science, but what do they know.

What's with the cliche's? Cliche's are simply a way to hide innuendo which was the case when this SEO/rocket science guff all started. Some of the arguments in this debate are not entirely without merit so I'll take a humorous and a somewhat practical approach to explaining a few.

One of the common questions that comes out of this silly debate is, "What do we get for that monthly SEO fee?".

Upfront activity is substantially higher with SEO as it is with most marketing initiatives but SEO is much more than making the site ready and relevant for search engines. Besides the initial research, analysis, recommendations and the management of implementation, there is also the matter of ongoing content development, promotion, link acquisition and web analytics.

Depending on what the client has to work with, there can be any of a variety of link and traffic building tactics employed on an ongoing basis right along with measurement, refinement and consulting.

Add in integration with other marketing initiatives such as sharing of data and collaboration with paid search, social media marketing, interactive, viral content development, account management and online public relations and it's pretty easy to see where the monthly fee goes.

There are pros and cons as well as right and wrong reasons for using SEO, PPC or both. They're just marketing tools and as I've said before, bashing one over the other doesn't help companies looking to improve sales in any way.

Part of the issue with the SEO industry is that there is a huge gap in skill sets and capabilities. The offering of a 1 year old, one-person shop is going to be different than a 10 year veteran agency. Each fills an appropriate need depending on the client. The other issue is that many SEO problems can be solved multiple ways - leaving presumed discrepancies in pricing between agencies.

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I agree that SEO needs to do a much better job at packaging its services and by getting more intelligent dialog going, sans cliches, the better educated businesses will be when allocating online marketing dollars.

Since all this SEO vs PPC malarkey is hardly a serious look at online marketing channels and more gratuitous self promotion and contrarian link bait, I thought I'd draw attention to a rather humorous text that pokes fun at SEO, PPC and even paid inclusion by Simon Heseltine at Search Engine Tigers. Think Monty Python skit:

Praline: Hello, I wish to register a complaint Hello? Miss?
SEM Agency: What do you mean Miss?

Praline: I'm sorry, I have a cold. I wish to make a complaint.
SEM Agency: Sorry, we're closed for lunch.

Praline: Never mind that my lad, I wish to complain about this SEO implementation plan what I purchased not half an hour ago from this very boutique.
SEM Agency: Oh yes, the Google Blue. What's wrong with it?

Praline: I'll tell you what's wrong with it. It's not rocket science, that's what's wrong with it.
SEM Agency: No, no it's complicated, look.

Praline: Look my lad, I know a simple plan when I see one and I'm looking at one right now.
SEM Agency: No, no sir, it's not simple. It's complicated.

Praline: Complicated?
SEM Agency: Yeah, remarkable SEO implementation plan the Google Blue, beautiful ranking, innit?

Praline: The ranking don't enter into it - it's bleedin' easy.
SEM Agency: No, no - it's really hard.

Praline: All right then, it it's hard let's take a look (shouting) Title tag, meta tags, fresh content...
SEM Agency: (ruffles papers) There in the index.

Praline: What index?
SEM Agency: There that index.

Praline: That's just some notes in pencil on the back of the last page analytics, external linking, url structure. Now that's more like it. Do you have an implementation plan that actually has all of this in it?
SEM Agency: Let me look no.

Praline: Well what do you have then?
SEM Agency: Well, I have this PPC Implementation plan.

Praline: Is it geotargeted?
SEM Agency: Yes.

Praline: Where to?
SEM Agency: Norway. Tells you all about the right keywords for people pining for the fjords...

Praline: Pining for the fjords, what kind of campaign is that? Look, I want something that's complicated so I feel I'm getting my money's worth.
SEM Agency: Well, I'd better replace it then.

Praline: (to blog) If you want to get anything done in this country you've got to complain until you're blue in the mouth.
SEM Agency: Sorry gov, we're right out of complicated SEO implementation plans.

Praline: I see, I see, I get the picture.
SEM Agency: I've got a paid inclusion plan.

Praline: Well, it's scarcely a replacement then is it?
SEM Agency: Not really, no. Look, what do you want?

Praline: No I'm sorry, I'm not prepared to pursue my line of enquiry any further as I think this is getting too silly...


What's particularly funny about this is that it hints at some of the client side reasons for more education about all aspects of search marketing.

Comments

About the Author:
Lee Odden is President and Founder of TopRank Online Marketing, specializing in organic SEO, blog marketing and online public relations.
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Google, Yahoo Get December Search Boost

David UtterBy David Utter
Staff Writer | WebProNews

The rich got richer during the big holiday month of December, as Google and Yahoo gained in comScore's search engine rankings while the competition gave ground.

The waters of e-commerce rushed through the aqueducts of search in December. Nowhere did they flow more strongly than over the falls of Google. Internet analysis firm comScore said people jingled their way to Google at a brisk pace. Google picked up 47.3 percent of US searches for December, with more than 3.2 billion search queries passing through Google sites.

 

About the Author:
David Utter is a staff writer for WebProNews covering technology and business.

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Credit Card Information Via Web Form?

I have a client who wishes to have customers input credit card information into a web form that is used for scheduling an appointment. The credit card info is to simply "hold" the appointment and the card is to be processed in-house when the customer arrives for their appointment. At present my client receives reservations via an online form.

Their customer is supposed to then contact them via telephone to relay the credit card info to hold the appointment. My client claims that they usually end up calling the customer and playing a bit of phone-tag thus negating the benefits of the online appointment form.

My question(s) is this: is there a simple, secure method of receiving this information? Is this even a good idea or is there a better alternative? Has anyone dealt with a situation like this? If so, please let me know what your solution was.
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