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Yahoo! Launches Search Marketing Blog
As expected, to accompany their recently redesigned Panama ad platform, Yahoo! has launched a blog focusing on their search marketing endeavors...

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Who Buys Electronics Online?
When it comes to big-ticket items like plasma televisions and other electronic toys, who actually shops for these items using the web? Answer - the affluent. According to an eMarketer report, households with incomes over $100,000...

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Microsoft Search SEO Tips
A post at the WebmasterWorld discussion forum brought up the subject of search optimization tips for Microsoft’s search engine, Live.com. The information is fairly standard across the board, but it is good to see this information made public...

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Top News

Yahoo Search Marketing Blog Launches
As promised by Steve Mitgang promised earlier this week, the Yahoo Search Marketing Blog has launched. With a focus on Yahoo's new search advertising platform, it will, among other things, "include contributions from our executives and managers working on all the new products and features, from geo-targeting and analytics to customer service."

Four Keys To Brand Monitoring
Forrester Research reiterated the importance of being aware of what people say about your brand online, and noted the four key parts to successfully evaluating potential brand monitoring solutions.

How Consumer Online Research Impacts Sales
A June 2006 joint study conducted by Yahoo and the Consumer Electronics Association asserts that seventy-seven percent of all consumer electronics purchases were influenced by online research.

Google Named 3rd Most Valuable Tech Company
Google's moving up in the world, and it just passed IBM. The search engine giant now holds the title of "world's third most valuable technology company," and is only about $2.5 billion behind Cisco. Microsoft is still the far-and-away leader of the pack...


Jason Miller Thursday, October 26, 2006

On, On To Social Marketing

How often have you left the house or picked up a phone in search of a salesperson? Is it less often than you seek out friends, colleagues, or relatives? How often do those networks lead to a salesperson via recommendation? More often than your own initiative? If so, you'll understand what the Web is becoming.

Editor's Note:   The integration of social networking, blogs, and search will be paramount to survival in the ecommerce future.Bloggers drive more and more qualified traffic than major news sites. That's because of the relationship. Find a way to harness those relationships and you're sitting pretty. How do you plan on doing so? Let us know at WebProWorld.

A brief introduction to the theory: The relationship between social networks, search engines, and blogs mirrors what we already know about the word of mouth function in the real world, except it is much more efficient in cyberspace.

The way people bounce from home to work to lunch with friends to dinner with family and on to the mall is a behavior replicated online. Jointly, an entire system of relationships is a system of influence that directly impacts consumer behavior.

The power the online social network yields, then, is staggering. Expect the next generation of Internet users to embrace social networks the way the present one has embraced search.

Combined, the two magnify their ecommerce power exponentially. Beyond the current hype surrounding the prices Google and News Corp. are willing to pay for these networks should be recognition of that power, as well as careful attention paid to who owns them.

Search is already a market cornered and MySpace is the early leader for that prize in social networking. But watch out for Second Life, World of Warcraft, EverQuest and other more interactive otherworlds as they evolve. The addictive quality of these sites is compelling enough, but when the numbers start coming in as to their impact on peripheral sales, people will begin to take notice. Let's use mothers as a case study. Did you know that mothers represent a $1.7 trillion market? Moms account for 55 percent of consumer electronic spending; 51 percent of food spending; 49 percent of health and beauty spending; 48 percent of home furnishings spending; and 47 percent of apparel spending.

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That's a powerful grouping. And 95 percent of them are online at least once day - 85 percent of them clicking on an advertisement - 86 percent of them buying something. And only 20 percent of them say that advertisers really know how to connect with them.

Recent research shows that moms don't really care what celebrities are selling, though celebrity endorsement has been a staple of advertising since the beginning. Part of this, you could say is due to a concept called "demystification," which applies to political leaders too.

Consumers know celebrities are paid handsomely to recommend a product and have learned not to trust them. They ultimately turn back to those they trust before buying anything. Sixty-seven percent said they'd rather get information from a peer rather than a celebrity.

This phenomenon is mirrored online. Blogebrity Robert Scoble expressed a desire on his blog that some algorithmic genius develop a measure of engagement, or likeability, to better represent the impact of bloggers. He speaks from personal experience to illustrate the power of the online relationship:

I've compared notes with several bloggers and journalists and when the Register links to us we get almost no traffic. But they claim to have millions of readers. So, if millions of people are hanging out there but no one is willing to click a link, that means their audience has low engagement. The Register is among the lowest that I can see. Compare that to Digg. How many people hang out there every day? Maybe a million, but probably less. Yet if you get linked to from Digg you'll see 30,000 to 60,000 people show up. And these people don't just read. They get involved. I can tell when Digg links to me cause the comments for that post go up too.

A friend of the Scobleizer concurred. Buzz Bruggeman, CEO of Active Words, received 32 whole visits from USA Today, but 400 upon the recommendation of Scoble. People trust Scoble more, most likely because of the relationship he has with his readers.

So how are moms, bloggers, social networks, search, and ecommerce all interwoven? There is an emerging pattern that shows online journeys begin with social networks or search, move on to visiting blogger friends, who direct them to good places to spend money. Bloggers blog, tell their blogger friends about it, all of whom have friends or visitors that like to email instead of blog.

In the UK, the market share of blog traffic is driven evenly by social networks and search, according to Hitwise. Over 25 percent of blog visits in the UK originated from social networks or chat rooms. Search engines sent 22 percent of that traffic. But what was more interesting is where British consumers were going after blogs.

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About the Author:
Jason Lee Miller is a staff writer for WebProNews covering technology and business.
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The Rules Of PR 2.0

Sally FalkowBy Sally Falkow
Expert Author | WebProNews

PR Professionals need to be trained so they avoid the pitfalls of online PR...

Over the past two years the internet has been changing from a depository of static information to a vibrant, live conversation. Now referred to as Web 2.0, the live web is a very different place. Instead of using online photo albums we now have Flickr and YouTube. Instead of the Encyclopedia Britannica online, we have Wikipedia. And as Fortune Magazine said, we have blogs - for better or worse.

Web 2.0 has given the average person the power of voice. The barriers to online publishing are gone. Anyone can set up a blog in mere minutes and have their say online. In text, images and video. They can podcast and videocast. They can syndicate their thoughts and ideas in an RSS feed, making their comments visible to the entire world. And unlike print, it won't disappear in a few weeks or months. It's there for the duration.

What does this mean for public relations? No longer are we crafting one way messages that we can control. We are not doing media relations anymore - it has indeed become public relations. There is a public conversation going on and as a PR practitioner you need to learn how to be a part of this conversation.

What works in traditional PR does not always work in PR 2.0. Of course the basic rules of communication are still the same, but the online world has its own set of rules.

 

About the Author:
Sally is the author of Website Content Strategy blog: Information about the shifts in media consumption and the use of technology in marketing and PR so business can stay in touch with their rapidly moving audiences.

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Chris Editor's Pic Chris Richardson

Make Your Customers Feel Good

Having security and comfort in the site you are looking to buy from goes a long way in securing your purchase, does it not? How can we apply this rationale to our ecommerce sites? How can you make your potential customers feel good about themselves and the purchase they are debating on? What techniques do you use or endorse to accomplish this goal? Take a look at what's being said in our feature post and let us know how you feel.

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Discover how to produce more sales from every marketing dollar you invest. Register today!
 

The "Feel Good" Factor

The “Feel Good” Factor We don’t talk about it here very often. But, Tubby brought it to mind in another forum and we decided to break it out here. We see “The Feel Good Factor” all around us, especially in audio-visual presentations such as TV Commercials.

If a “purveyor” of any product can make us feel good about ourselves…that’s a great topping (gold) accompanied with well presented material (Content). Somehow the ever-smiling faces (that rarely have any association with the company or it’s employees) on that ever-blue Site leave me (us maybe) high and dry there.

How do we go past the overuse of “smiley headers”, and get there with our own and our client’s sites? One way is of course present content at your targeted audience's expected voice. Another suggestion was humor. Are we too staunch or clinical with our approach. When and where does humor fit in?
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