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Time For Google To Break Up
The debut of Google Spreadsheets, one release in a lengthy series of non-search related product launches, indicates Google needs to do what Microsoft was nearly forced to do years ago.

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Are Desktop PCs on Life Support?
Whether you call it evolution or intelligent design, the desktop PC, as we currently know it, may be headed to join T.Rex, the dodo and rotary dial phones.

AdWords Editor Beta Opens To All
Google continues an active week of product releases and updates by making its AdWords Editor available to anyone who wants to download a copy.

Craigslist Blocked By Cox Interactive
In case anyone may be wondering what a world without network neutrality may look like, it could resemble the "Server Not Found" pages seen by Cox Interactive customers trying to access the Craigslist classifieds site.

Search Marketing Grabs More Customers
Many businesses are missing out on a great opportunity to use an innovative method of 21st century advertising. Search marketing is out there and it's being underused for promotion.

Microsoft Decides Vista is Funny
Microsoft has decided to use comedy to promote their new Vista OS. Many people are probably making their own jokes right now after reading that headline and recalling some of their own experiences with Microsoft's products.

Web Search to Sale Tracked by New Product
The research firm comScore Networks will offer a product that will measure "consumer behavior from an initial Web search to subsequent conversions", according to ClickZNews.

MacBook Overheating? This May Be Why
Despite the complicated design and operation of computers and applications, sometimes things go wrong for the simplest- and dumbest -of reasons. A piece of plastic may be causing your MacBook to overheat.

The Saving Grace Of Offsite Data Backup
In the words of Johann Wolfgang von Goethe, "Precaution is better than cure." In a situation involving the loss of data, where a "cure" may be impossible, this phrase becomes even more true. Many businesses have taken this aphorism to heart, and are careful to back up their data. And perhaps just as importantly - they're backing it up offsite.

Ask For A Weather Report
The Smart Answer Geeks at Ask.com know there is more to the weather than just the temperature and the amount of cloud cover floating around on a given day.

Google Ships Video Mac Player
The universal binary provided by Google for the Mac version of its video player means it will run on both the PowerPC and Intel-based Mac computers.

Google Click Fraud Settlement Questioned
An attorney for plaintiffs in a California click fraud case against Google has submitted a lengthy list of complaints about Google's Arkansas settlement to the search engine and asked that they meet about problems perceived with that settlement.


David Utter
Thursday June 8, 2006

Help Document Workloads Flow Smoothly

WinHelp documentation does not create itself, especially out of around 80 assorted manuals; for one business, WebWorks ePublisher Pro for Word took that material and seamlessly assembled it into the format they needed.

Editor's Note:   If you could do so today, how many of your Microsoft Word documents would you convert to another format to benefit your online business? Go ahead and convert our readers at WebProWorld.
Writing about technology and technical writing occupy two separate wings of the writing world. There is a certain freedom with writing about technology, even as its readers expect accuracy in the details.

Technical writing, that's all about details. Some technical documentation may be for software, or heavy mechanical tools, or biomedical devices. As many firms migrate from printed documentation to electronic versions, the translation has to be precise. Errors could be fatal.

Users of Quadralay's WebWorks ePublisher Pro for Word benefit from the product's ability to move content from various formats into other presentations. We found out more about this from Doris Holloway, who works in Software Documentation Services for Jacksonville-based Fidelity National Information Services.

She described how her firm switched away from a different product to WebWorks about two years ago. The company had a vast library of documents in Microsoft Word formats that they needed to convert to WinHelp.

WebWorks supports WinHelp and other help systems. Holloway said WebWorks met their needs well, and continues to do with other projects. Her company works continuously at releasing documentation on a monthly basis with WebWorks' help.

One project Holloway cited, an 80 manual collection of documentation for a mortgage-servicing client, required a transition from its legacy format to WinHelp. Through the use of WebWorks her group completed the change without difficulty.

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Our readers likely spend more time crafting documents for the Web than for help systems. Publishers can use Word to create documents as they always have. When it is time to repurpose that content for their websites, or render it as a PDF or XML document, WebWorks will be able to do so.

We see a potential benefit for WebWorks for the small to medium business market, particularly for firms with a local scope of interest that may not have ventured to the Web yet. We know the big Internet companies, Google, Yahoo, and Microsoft, all have designs on the local search market.

Microsoft CEO Steve Ballmer confirmed to us that their AdCenter service and its supporting staff wants to bring in a high volume of smaller clients to their self-service search advertising product.

Yahoo and Google each have made efforts to increase awareness of their search marketing products, and their services, for local businesses. Those local companies that have been in business likely use Microsoft Office if for no other reason than to have Excel.

But many of them probably have turned to Word to create documents of all kinds for their businesses. Those entrepreneurs have a passing familiarity with Word, and would likely see it as a tool to assist with their Web aspirations.

That is where WebWorks can have an impact. A business with product sales literature and documented instructions all in Word could use WebWorks to export the sales information to the Web, and instructions to PDF files.

Each type of document flows online and becomes usable on a website by its visitors. This looks like the way WebWorks can make the Web work for the growing local business online market.

About the Author:
David Utter is a staff writer for WebProNews covering technology and business.
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Jason Miller

Net Neutrality Up For Vote; Follow The Money
Today or Friday, the House of Representatives will be debating and voting on proposed Net Neutrality amendments to the Communications Opportunity, Promotion, and Enhancement Act of 2006, a bill that will grant sweeping powers to telecommunications and cable companies to set up a tollbooth Internet.

Rep. Joe Barton (R-TX), who chairs the Committee on Energy and Commerce, has pushed to pass the bill as-is, without any type of legislative guarantee to bar telco and cable giants from charging fees to the highest bidder for faster delivery of content. Rep. Barton has repeatedly tried to block Net Neutrality legislation and has vowed to continue to do so, arguing from the pockets of his contributors.

Net Neutrality advocates charge this policy would be discriminatory, effectively blocking small businesses and individual content providers from providing services on the same level as large corporations. In addition, the COPE Act sets up a situation where network operators would be able to block, restrict, or slow consumer access to unapproved sites.

Verizon has publicly vowed to uphold Net Neutrality principles in tact as it continues to lobby against legislation (and to ensure that agreed-to principles required as conditions set by the FCC during its merger with MCI would sunset after 30 months). Verizon, though, isn't the only one that seems to be employing slick (but thin) public rhetoric to gain sympathy for its cause.

All of them have similar methods of misinformation: one involves incorporating messages on green federal paper for distribution in Congress; and the other involves finding those who've never heard the phrase "Net Neutrality" to make them aware of the big corporation and government conspiracy to raise access fees and end the Internet as we know it.

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About the Author:
Jason is a staff writer for WebProNews covering technology and business.
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Indexing Older Content

What do you do when you've changed a site over, improved its functionality, and generally optimized the site for the better and Google and other engines are showing the site's older pages? As an added kicker, these older pages are showing up in Google's supplemental results... an area many try to avoid, apparently (on top of that, the current webmaster doesn't have access to the older pages). So what do you do? 301 redirects? Resubmitting your catalog to Froogle (an ecommerce site)? What other tips and ideas can you come up with? Let us know at WebProWorld.

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Google Indexing Old Site

I am working on the SEO for http://www.kc-inks.co.uk. The redesigned site has been live for about 9 months. I was doing a site:www.kc-inks.co.uk search, and found that Google is indexing only the index page of the site, and as supplemental results, it's listing all the old .asp pages, which no longer exist.

The site content is all database driven, so there are no hard links to follow, and I was wondering if Google (and Yahoo, for that matter) cannot follow the database driven links from the front page.

Can anyone shed some light on this for me, please?
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