No Love For Google Video


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Friday Jan 20, 2006

Google rolled out Gmail to tremendous applause, Google Earth found a devoted following for its services, but Google Video has received nothing but grief from the online world.

Editor's Note: Is Google Video doomed to follow efforts like Google Catalog and Orkut into being forgotten? Will the minds at the Googleplex find a way to make Video a viable competitor to iTunes? Discuss at WebProWorld.

Google refunded The Register and other Google Video users for download purchases that were never fulfilled. Despite an apology from Google...

"You may have noticed some problems with some of the video(s) that you downloaded and we have issued you a full refund for these purchases," Google wrote in a customer service e-mail. "Rest assured, the affected video files have been replaced and are now available on Google Video. In addition to the refund, the episode that you purchased are available for re-download at no charge."

...unhappiness reigns when it comes to discussing Google Video.

"Google Video Quietly Arrives," USA Today wrote. "Google Video: Trash Mixed With Treasure," David Pogue declared at the New York Times. And that's just the tippety-top of the mainstream media. Imagine what the commentary has been like in the blogosphere and other online news sources.

On second thought, don't.

Google has underwhelmed its audience with a variety of price points, skimpy content, a new DRM system, and an unattractive interface. It is in beta, as are most of Google's other services like Google News, which has been around for years now and seems to be working fine.

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There's also the disparate schemes for how Google offers videos, as Pogue summarized in his Times piece:

Some videos are copy-protected, others not. Some can be downloaded, others viewed only online. The resolution and production quality vary widely. Some have ads. Some offer a three-minute preview, others only 10 seconds. Some videos are free, some cost money. (The price can be anything, although the sell-your-own-video feature won't go live for a couple of weeks. Google keeps 30 percent.) This sort of anarchy isn't necessarily a bad thing.

But it's not necessarily a good thing, either. With inconsistency comes disappointment and frustration. Why is it that you can download a Charlie Rose talk show to have and to hold forever, but a "CSI" episode self-destructs after 24 hours?

CBS has been less willing than its network broadcast rivals ABC and NBC to leap online. Both rivals appear on Apple's iTunes store with video downloads of their programs. For all of CBS' talk about becoming more of a bold, broadband-first presence with the news, it hasn't taken hold with the rest of the company's divisions.

Perhaps CBS has plans to go with iTunes, eventually. Maybe CBS wants to keep the money in-house, and will partner with Microsoft on DRM and build a video store after testing interest with Google Video. That's just speculation on my part, but it wouldn't be surprising to see a network like CBS do something to maintain control of video distribution of its content.

About the Author:
David is a staff writer for WebProNews covering technology and business.

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Romancing The Phone: Txt Luv Dos & Don'ts

By Jason Lee Miller

Text messages are the new folded up love notes. You remember 7th grade, heart a-thump as a paper proposal made its way closed up tighter than your throat, hand to hand to her hand. You remember the tornado in your stomach as she sealed a fate irreparable by reading, "Will you be my girlfriend? Check yes or no." It was clumsy, but efficient.

Maybe the text message was developed by good-hearted but unskilled geeks to speed up that process of elation/rejection. Texting is abbreviated and lightning fast, and according to the "Textual Healing" team at AOL, there are rules to texting love notes.

T9 maker Tegic Communications and AOL Love & Sex Coach and author John Gray have teamed up to deliver a top-ten dos and don'ts list "to help ensure a successful union of texting and dating," just in time for Made-Up-By-Marketers Day…I mean Valentine's Day.

The first annual T9 Texting Outlook Survey found that 60% of those who sent text messages have sent one to tell someone they love them or miss them. Meanwhile, 27 percent have sent a flirtatious or sexy text message and 26 percent have used cell phone text messaging to say "Happy Valentine's Day." Seven percent have even sent a text message to ask someone out on a date (but were probably turned down for lack of courage! This is romance, not robotics-sorry have to beat down the old man within me-get back you old coot!).

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About the Author:
Jason is a staff writer for WebProNews covering technology and business.

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All of a Sudden, Google Turns Defiant

Google seems to have come out in 2006 with a little chip on their shoulder. Yesterday, we heard news that Google intends to fight a government subpoena requesting they turn over a random number of IP addresses and a week's worth of searches conducted at their datacenters. Reasons why Google is defying the US Government vary: Google says they are protecting the privacy of their users, while also protecting company secrets (algos and whatnot).

Now we get word Google is not going to cooperate with BellSouth and their suggested net fee system that could have drastic effects on bandwidth allocation. Say what you will about their intentions, but I am satisfied with the fact that the largest information reservoir on the Internet is willing to take a stand against what can be perceived as invasions of privacy or unfair business tactics. Take a look at what's been posted below and share your reactions.

Have a super weekend.

|| Chris||

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Google Says "No" to Bellsouth's Net Fees

About a week ago I began hearing about Bellsouth wanting to charge internet content providers fees (get your free login info here) because they use their infrastructure without paying for it. In return for their money they would get "preferred" traffic routing to their sites. This is bad for us because most of us won't be able to afford such fees meaning the large corporate sites will get quality bandwidth while we get scraps.

Today Google said they weren't going to play ball. I really respect this decision because this could easily get out of hand with prices going up every quarter with several tiers being created (like an entry level fee of $25/month being charged to small-timers like us). Even if the fees were charged to our webhosts that would result in higher hosting costs. I hope other large content providers join Google in opting-out of this mushroom welding.

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