 |
Manage multiple support requests |
 | Communicate
with customer in real-time |
 | View a remote customer's PC and monitor activity via remote access |
 | Illustrate and annotate problems |
 | Conduct a remote control session |
 | Upload customer files for analysis |
 | Restore a remote user's PC |
 | Direct a remote customer to a Web site |
 | Reboot and reconnect to user's PC |
|
 | Hold
Online Meetings |
 | Conduct a training session |
 | Perform a sales presentation |
 | Demonstrate
software live |
 | View, annotate, or view documents |
 | Share applications |
 | Video conference with one or more attendees |
 | Transfer files |
 | Conduct a Web tour |
|