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Google Lobbyists Open DC Office
The search engine company has established a presence in the nation's capital to better express itself to Congress...

Following On-Line Conversations is Hard Work!
"Markets are conversations" That phrase comes from the Cluetrain Manifesto and appears frequently in blog postings and comments...

Why MSN Search won't PLAY with certain stock symbols
Lots of people at MSN Search have been writing me back explaining why PLAY doesn't pull up a stock quote chart on MSN ...

Semel Dismisses Google Catchup Efforts
Yahoo CEO Terry Semel hasn't found much to interest him within Google's recent developments...

Yahoo Gets Engineers To Work
A Santa Clara County court has found in favor of Yahoo in allowing a dozen former engineers for Nuance...



Inside eBusiness

Microsoft October Patches A Mystery
The company withdrew a patch released in September, but it appears several will be available October 11th...

Nokia Rings Up Symantec Antivirus Deal

Symantec's Mobile Security will be preloaded on Nokia's Series 60 smartphones to help protect...

Microsoft Extends To Embrace Security Market
Microsoft Client Protection will fight spyware, viruses, and other threats to the Windows operating system...

Peering Into Internet Dispute
Level 3 has cutoff the peering connection to Cogent Communications, and that has disrupted Internet...

Rumor: Weblogs.com Sold To Verisign
Latest rumor, as reported on Jason Kottke's site: Weblogs.com sold to Verisign? Note: this is different than weblogsinc...


Robert Scoble
Friday Oct 07, 2005

Search Engines Don't Understand You

Heh, while I was stuck in traffic on the way home tonight my brother called. We had one of our usual heated conversations -- this time about search engines (he had read my post about PLAYing with search and thought I was nuts for wanting search engines to display stock quotes for terms like PETS, PLAY, etc).


Editor's Note:  How can we make search engines understand the nature of our queries better? Will the engines ever be in tune with users enough to understand what a searcher is looking for when they conduct a search? Discuss at WebProWorld.

Search Engines Don't Understand YouHe thought I was wrong. I thought he was wrong. That's sorta how it is in the Scoble household (we've been like that ever since we were little kids). But, he blogged the conversation about what search engines should do over on his ComputerWorld blog.

I came up with something that looks like convinced him to come over to my side, though: that we need search engines that understand the role you are in when you're searching.

For instance, let's say you get interested in buying an HDTV (like I am). So you go to the search engines. Here, I'll save you the time. Here's Google for HDTV, here's Yahoo, here's MSN, here's Ask Jeeves.

These resultsets are TOTALLY UNSATISFYING. Here's why. I already know what HDTV is. I saw it the other night at Chris Pirillo's house. So, now I know what it is, I know I want one.

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But the engine doesn't ask me what role I'm in. None of them do. We need a new search engine that understand that different people will come to an engine seeking different kinds of things. Some who are looking for HDTV probably are writing reports and need to know how it works. Some are probably wondering about the HD DVD vs. BlueRay debate. Some might have just heard it's the hottest thing and are wondering what it is.

But I'm in a different role. I want to buy one.

So, let's just focus in on Google since that's the hot search engine of the moment. First link: an introduction. I don't need that. I already had an introduction. Second link: how HDTV works. I don't care. Next. Third link: an info site about stations and some product comparisons. Hmmm, maybe useful later, but I'm looking for something else right now. Fourth link: Amazon.com. Huh? I'm not ready to buy yet. I wanna know what's available. It predicted I was in a different role. Fifth link: a magazine site. OK, it's clear the search engine isn't going to give me what I want, so I'll probably go off and read that site for an hour and come back. Sixth link: an ATI card? I'll have to put that on my gift list too. Seventh link: HDTV Buyer site. News and info. Another site I'll have to go and check out later. And on and on it goes.

What WAS I looking for? When you first get interested in something, what's the first thing you need to know? All the choices that are available, damn it!

Read the Full Article


About the Author:
Robert Scoble is the founder of the famous Scobleizer blog. As an employee of Microsoft, Robert Scoble is recognized as the most prominent corporate blogger in the world.

Go to Scobleizer ...

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Does Weblogs Acquisition Herald A Reintegration Of The Web?

Shel Holtz By Shel Holtz

In workshops and talks, I've been suggesting that the web has become balkanized. Three separate entities have emerged:
  • The "reference web" -- The traditional web where people go to extract information. Characterized by the receiver-driven model of communication, it's all about pulling what you want when you want it.

  • The "collaborative web" -- Social media, consumer-generated content, conversations. This is made up of wikis, blogs, social networking sites, tag-driven sites, and the like.

  • The "broadband web" -- Sites enabled entirely by the prevalence of high-speed access, including vlogs, vidcasts, and podcats.
Of course, these are all websites in the end, and all part of the World Wide Web. However, only in rare cases are blogs (for example) just one element of a larger site. In nearly all cases, the blog is the site. The blogosphere is an entity unto itself, separate and distinct from the rest of the web. Compare that to message boards which, in nearly all cases, have been subordinate elements of a larger reference website.

Similarly, Wikipedia is its own site as is TheNewPR. Rocketboom is just a vidcast with supporting links. They are distinct from traditional reference web content.

Read the Full Article

About the Author:
Shel Holtz is principal of Holtz Communication + Technology which focuses on helping organizations apply online communication capabilities to their strategic organizational communications.

As a professional communicator, Shel also writes the blog a shel of my former self.

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Chris Editor's Pic Chris Richardson

Satisfying Google's Voracious Appetite

Hey everybody, it's Friday!!! Hopefully, you guys are as excited as I am. In today's WebProWorld spotlight, poster tony asks what can be done to succeed with respect to Google's sometimes unpredictable method of ranking sites. If you are interested in joining another "My site performs well in Yahoo and MSN, but not Google" discussions, this seems to be going along quite well. Also, be sure to have a safe and satisfactory weekend. See you guys on the next edition.

Thanks,

|| Chris||
 

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Stumped By Google

What am I suppose to be doing to appease the Google Monster? I am certainly not an SEO expert but try as I may my site is going backwards on Google and forward on MSN and Yahoo. For the search term "a course in miracles" I have gone from 24 to 33 on Google, from 7 to 1 on MSN and from 9 to 4 on Yahoo. I tweeked my keywords and my description recently, which Google hasn't updated but the others have and this may or may not have caused the changes.But my question is two engines went positive and one went negative,is there really anyway to win at SEO?

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Is the average position shown in adwords for keywords a good indication of what is happening (PPC-wise)?

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