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Editor's Note: Garrett French |
Hello
Readers,
I'm happy to welcome BL Ochman of WhatsNextOnline to the family of WebProNews
writers. Her first article here should give you a taste of what she's about --
bringing new, surprising insight into online marketing strategy. We'll be seeing
more of BL here in WebProNews, and I'm also trying to coax her into the forums.
And no, I don't know what BL is short for ;)
We should be breaking 5000 new members today, and that in just over a month! I'd
like to thank eCatalyst again for her help in promoting our new forums (here's
a link to what she's done), and I'd like to invite everyone to take a look
at our WebProWorld buttons and pick one out for your site. We're working on
special buttons for our MVPs too.
If you think we're doing a good job, and that WebProWorld and WebProNews are valuable
resources, please tell your friends and associates. Let me know what you're doing
and I'm sure I can find a way to mention you in certain editor's notes...
This issue's MVP is Paulo.
He's friendly, active in the forums, and offers great site design advice. Thanks
Paulo!
My project for the past couple days has been finding moderators, especially for
the more popular forums like Post Your Site For Review. I'm reviewing forum activity,
post quality, and interest. I'll introduce our new moderators here.
In a recent issue we had a related article with a bum link. I'm running it again
in this issue for anyone who's interested in learning more about A Unique Approach To Web Traffic Analysis
I hope you find this issue useful, and please be patient with the site reviews
here in the newsletter. Plenty of you wanted it to stay in the newsletter, so
it will. I'm aiming for the next WebProNews issue (of course I WAS aiming for
THIS issue...), so if you'd like to have your site reviewed here in the newsletter,
I'm still accepting submissions.
Email me with your sites for
review in WebProNews, or if you have any questions or concerns.
Best Wishes, Garrett French + The WebProNews Team Garrett@WebProNews.com
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From the Forums: Whose ads will Google AdSense
put on your site? |
From
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I found a great free tool that shows the ads Google would put on your site if
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http://about-adsense.com/adsense-web-tool.html
Not only is this tool helpful for tweaking your site for the best ads, it's
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Click here to read the
whole discussion.
Click here to visit WebProWorld!
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»From The Forums: Whose ads will
Google AdSense put on your site? »Our Newest Forums!
»Online Activists' Lessons For Online Business
»Poll: Do You Use Guerilla Marketing Tactics?
»Related Article: A Unique Approach to Web Traffic
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Understanding Web traffic can be maddening. It’s easy to
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more here |
Webdevtips has been on the go for a few years now, its present
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Discuss strategies for selling on eBay. Provide success stories, tips, and tactics
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Online Activists' Lessons For Online Business |
Online
Activists' Lessons For Online Business
By B.L. Ochman
Over a 48-hour period, the online political activist site MoveOn.org,
ran a groundbreaking online Democratic primary that netted 317,647 votes -- far
more than actual turnout in many states' actual Presidential primaries.
If you work in PR, marketing or media, you can't afford to ignore the impact of
MoveOn and other online activists -- regardless of your political views. The work
these groups are doing has made many traditional consensus-building tactics irrelevant.
Activists' mighty tools can be turned on a dime against a corporation whose actions
or products are seen as reprehensible. Yet there is not a single politician or
corporation ready to mobilize with equal force.
Examining the impact of MoveOn's presidential straw poll and other actions, it
appears that guerilla marketing masters from John the Baptist to Edward Bernays
to P.T. Barnum had nothing on today's online activists.
With just four paid staff members and an operating budget of $330,000, MoveOn
uses e-mail and easy-to-navigate Web pages to spring members into action. They
encourage members to sign online petitions; call, write letters and send e-mail
to media outlets, elected and corporate officials; donate money to causes and
state their opinions in forums throughout the Internet.
In the MoveOn primary, former Vermont Gov. Howard Dean, with 44 percent of the
vote, led the pack of nine Democratic presidential candidates who have officially
entered the Democratic primary race. Ohio Congressman Dennis Kucinich came in
second, with 24 percent, followed by Massachusetts Senator John Kerry, with 16
percent.
Since none of the candidates won a clear majority, MoveOn has not endorsed anyone.
Instead, it says it will encourage its members to make contributions to and volunteer
for the candidates of their choice.
Deploying traditional PR tools at lightening speed Once a MoveOn member registers
and gives his or her mailing address and e-mail address, MoveOn software can instantly
provide a member with a list of their Congressmen, Senators, local representatives
and media outlets.
MoveOn campaigns use some traditional PR tools, deploying them with great dispatch.
Petitions are hand-delivered to each Congressional member prior to a vote. Bumper
stickers are printed and distributed. Banner ads for campaigns are run on Yahoo
and made available for download to hundreds of other Web sites. Press releases
are issued and speeches are made.
MoveOn and other activists provide suggested messages for members to personalize
and, with one click, send to many politicians, organizations and media. They also
promote subscriptions to recommended magazines and newsletters, and provide readers
for interviews, viewers for TV and radio shows and visitors to Web sites.
When MoveOn identifies a political issue and asks its members to take action,
a tsunami is let loose. The MoveOn political action committee has raised $6.5
million for like-minded candidates and has hopes of doubling that amount in this
election cycle. MoveOn generated a million phone calls and e-mails to Congress
protesting the Iraq war, shutting down phone and fax lines throughout the nation's
capital.
Flash action
By making it so simple for members to pass along their opinions, MoveOn and other
online activists create a rich environment for viral marketing. And they bypass
traditional media gatekeepers, who are now paying close attention to, and reporting
on, their activities. Returning power to the people, activists have taken over
much of PR and advertising's role in influencing public opinion. Communications
professionals have much to learn from them.
MoveOn has used the Internet to run lightening-fast "flash campaigns," along with
e-mail, to quickly focus a broad and deep segment of the American public into
action within a specified time period.
When the group asked members to help pay $27,000 for an anti-war advertisement
in the New York Times, supporters immediately sent more than $400,000 in donations.
Funding grew to $1.3 million which was used for billboards, radio and TV spots
and print ads in more than 100 papers.
MoveOn members are asked to pledge time and money to various causes, and have
the option of joining a media corps which can mobilize in hours to voice an opinion
about what they perceive as slanted media coverage.
Recently, MoveOn paired members and gave them guidelines for interviewing each
other so they would begin to have personal connections. Each partner was asked
to report to MoveOn about the other's interests and concerns. Thousands filed
reports, though the group has not announced how the information will be used.
Hearts and Minds
By sheer force of numbers, MoveOn is too big to be ignored by the media. Besides
its numbers, its strength, and the strength of other activist sites, is in technology
and willingness to continually try new methods of motivating members and reaching
the media. "Every time we did something, every
time we showed leadership, our membership went up," MoveOn founder Wes Boyd told
a recent Take Back America conference in Washington, D.C.
The right wing has an online community as well. TownHall.com
is an online umbrella organization "of conservative thoughts, ideas and actions."
The site has a page with a list of businesses and organizations including Ben
& Jerry and Amazon that it claims give them a commission on sales "to help Townhall
keep up the good work." Town Hall's right wing member organizations like Conservative
USA also have activism Web sites, but they are not as well-organized, simply
designed or elegantly researched as MoveOn.
Schools for change
Some activist organizations use search engine placement to make their point. The
Rainforest Activist Committee, incensed that Home Depot sources and sells old
growth lumber, developed HomeDepotSucks.com www.homedepotsucks.com which chastises
the company for using wood from endangered rain forests. The site comes up number
three in a Google search for Home Depot, thanks to good search engine marketing
tactics.
The Internet has many sites that promise to teach activists the most effective
tactics. Act for Change (winner of a 2003 Webby Award for activism) provides activism
tips on making your e-mails, calls and letters more effective.
NetAction provides an activist's
training course which explains the difference between traditional and Internet
communication techniques, explains how to communicate with online media and gives
before and after examples of an effective e-mail action alert.
Digital Freedom Network provides an Activist's
Workshop is devoted to helping human rights activists develop their technical
knowledge. It includes tutorials, sample code, and other reference material useful
for activists who have some electronic resources. Organizer's
Collaborative recently ran its fourth annual sold-out conference on the grassroots
use of technology, with topics like "New Software Tools for Grassroots Activism
Campaigns," and "Hands-on Demonstrations of Online Fundraising Tools."
Lessons to be learned
Guerilla marketing is nothing new. Its foundations are rooted in interactions
between peoples in long lost ancient civilizations. Ever since people started
having messages to convey they've needed effective ways to get their points across.
Guerilla marketing is about influencing people to try or buy a product, to trust
a company or to adopt a new point of view.
According to Ron Smith, Professor of Public Communication at Buffalo State College
in New York, guerilla marketing goes back a long, long way. "John the Baptist,"
he says, "is recognized in the social history of Christianity as the precursor,
the advance man who was effective in generating in his publics an anticipation
and enthusiasm for Jesus Christ."
Samuel Adams is credited as the chief public relations strategist for the American
movement for independence. His legacy includes using anniversaries as news pegs
for publicity, creating activist organizations like the Sons of Liberty, and staging
events like the Boston Tea party and hangings in effigy.
Sixty years ago PR master Edward Bernays, known as "the father of spin," made
smoking cigarettes fashionable for women by connecting their right to smoke with
their freedom to vote. His parade of debutantes who walked down Manhattan's Fifth
Avenue carrying "torches of freedom" made every front page in America the
next day. They called attention to a product, changed public opinion about it
and promoted sales.
Yet these campaigns pale in comparison to the hold that MoveOn and other online
activists have on members hearts and minds. Ignoring the power of activists is
a recipe for trouble. Online activists represent a huge and young demographic,
and that means corporations will depend on them for sales for decades to come.
Those who ignore the concerns and preferences of this highly opinionated group
do so at their own peril.
Today's online activists have cutting edge tools, fast response and deeply committed
members. If a company or product is ever targeted by one of the activist groups,
a quick and honest response could help diffuse a potential PR disaster.
Watch closely, the revolution has begun.
Other online activist sites of note:
(What do you think of BL Ochman's article? You can read
my thoughts here, and then post your own. See you in the forums! - Garrett)
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