Searchable FAQ's Knowledge Base Software Customer Support Tech Support Pre-Sales Support The low-cost 24/7 customer service tool worth checking out!

Each question handled by email or phone costs between $10 to $30. So what can you achieve with a searchable FAQ/Knowledgebase?

• Improve Customer Service
• Reduce the cost of handling email and phone support
• Display dynamically the most frequently asked questions
• Allow customers to search by category of FAQ rather than scrolling down a list.
• Allow customers to type a question and immediately go to the related answers
• Filter the question submitted by email to provide answers before the email is sent off to the customers service department.
• Automatically route questions to the dedicated staff (automatic workflow rule)

Sign up with CustomFAQs and receive a FREE month of service. NO setup costs, NO hidden fees get all the details

Now it’s possible for you to provide high quality customer service, paired with low maintenance and low cost for your business. With WebQA, your clients benefit from immediate answers via a searchable FAQ/knowledgebase that's always current. You can examine trends in the data since customer requests are tracked and recorded safely, in a secure, hosted environment. WebQA is operational within hours and requires no hardware or software installation.

Their implementation and hosting covers the following:

• Quick setup (1-2 business days)
• Integration with your web page look & feel
• Configuration of initial setup (email, 1 workflow rule, 1 view, 1 staff)
• Population of the initial database with up to 10 questions
• All required information to link to the Service
• Online or Phone training
• Unlimited Online support
• User Manuals

The focus of CustomFAQs is to deliver an affordable product to thousands of enterprises with the shared goal of improving customer service while trying to keep minimal staff requirements and lower the cost to you.

Your visitors are important, you need to give them answers 24/7. CustomFAQs makes it easy and affordable CLICK HERE

WebQA consists of five main components:

• Search FAQ’s by category
  or keywords for instant answers
• Build and reprioritize Frequently Asked Questions

• Single Customer Service Portal
• Available 24 / 7
• Question tracking

• Send a question by e-mail
• Custom Form
• Automatically answer through the knowledgebase

• Prioritize and route emails
• Answer questions and publish new FAQs in seconds

• Provide reports on activity
• Custom reports

CustomFAQs allows you to save money and give your visitors the information they need when they need it!

Click to find out how to get started today...