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Black
Box Flight Recorders
for Software Applications

"Intel 64 Fund invested in Mutek to enable solutions that are
designed
to improve availability and reliability of server and client
software."
Michael C. Pope, Director of Intel’s Solutions
Development Organization
"Important risk management partners like Mutek are critical to Sun."
Doug Kaewert, Vice President, Market Development at Sun Microsystems
"With Mutek’s solution, we save time, money and frustration."
David Erb, Development Manager, Internal Tools Group, Microsoft
What’s going on here? Intel, Sun and Microsoft agree?
In Today's Issue of WebProNews you will find out why they agree
on
Mutek’s revolutionary new technology that pinpoints software
problems
and alerts you to failures before they occur.

Editor's Note
03.03.01
Hello Webmasters and Webmistresses,
The stability of e-business software applications has never been more
important. Buggy Internet software was no big deal with no other
competitors on the Web, but now everyone is online. When your
software
isn't up and running 24/7 you're in big trouble and customers
don't
come back. Unfortunately, system crashes happen. Mutek’s
Black Box
Flight Recorder for Software is the solution.
"High availability of applications provides a company with
strong
competitive advantage."
Yochi Slonim, President and CEO, Mutek
Solutions.
"Mutek’s Black Box will pinpoint the root cause of
software
malfunctions and maintain application availability."
For more details http://www.us.mutek.com/premium/wp1.html

Register now to win a Compaq iPAQ 3650!
Every 500th download wins! http://www.us.mutek.com/premium/wp1.html

Black Box Flight Recorders
for Software Applications
The first thing investigators find when an airplane goes down is the
black box flight recorder so they can pinpoint "why" the airplane
crashed. That same objective can be accomplished for business
critical
software applications using Mutek's Black Box Flight Recorder
for
Software. Mutek's software Black Box pinpoints software malfunctions
in both client and server applications, saving you thousands, even
millions, in downtime, support costs and lost customers. Mutek’s
Black
Box ensures that you respond quickly, confidently, and get
your
systems back on line - fast! http://www.us.mutek.com
Read the cover story "In-Flight Recorder for Your Server" in Computer
Service & Support. http://www.support-magazine.com/featurestory.html
Mutek has you covered - at every level.
Mutek’s Black Box allows you to diagnose and fix both client and
server
application errors. The Black Box records at three distinct
levels.
- User level: mouse movement and clicks, keystrokes, screen
operations, and error messages.
- System level: static and dynamically loaded .DLLs, registry
access and operations, file operations, communication
channels,
networks connections, processes, etc.
- Code level: local and global variables, arguments, return
values,
multi-threaded functions, and even line-by-line
execution of the
application.
Black Boxes minimally impact performance and are transparent to
running
programs - attach or detach to running processes on the fly.
The Black
Box requires no changes to your application or executable,
and are
configurable to tune the level of recording.
"MuTek's Black Box helps us isolate intermittent bugs and those that
caused a crash outside the application, which would otherwise be
irreproducible."
Malcolm Graham, Technical Support Manager,Cross
Products Ltd.
To learn more.... http://www.us.mutek.com
Breaking INTO the application
- How can that be done?
With patents pending, Mutek's Black Box Flight Recorder for Software
penetrates into applications to give you insight you never thought
possible. Other solutions might tell you a problem occurred
somewhere.
Mutek’s solution tells you "why" and pinpoints the
exact reason for
the crash. Dedicated front-end consoles, AppSight
and BugTrapper, are
easy to use interfaces replaying, analyzing
and pinpointing software
malfunctions recorded by the Black Box.
View scenarios forward or
backward, filter and select specific application
behaviors, and
diagnose complex multi-process or multi-threaded
applications. Another
compelling feature of Mutek’s Black Box is the
complete
synchronization of recorded data at each level, allowing
visible
symptoms to be matched with the underlying processes and
execution
path.
"Using MuTek's Black Box technology is like finally getting your sight
restored after a lifetime of living blind - you can see things you
never
imagined! Our releases now go out faster and with higher
quality, while
taking less time and less effort. Way Cool!"
Ted Bardush, R&D, Tools and Products Manager, Majiq
FREE Download. Win an iPAQ.
http://www.us.mutek.com/premium/wp1.html
Use Mutek’s solutions - Everywhere- All the time.
Mutek’s Black Box and front-end consoles, AppSight and BugTrapper,
can be used every day in a wide range of situations, including:
- Development, testing and quality assurance of client and server
applications. Quickly pinpoint and resolve software malfunctions
to
improve code quality and time-to-market. Once code is released,
capture customer problems with the Black Box to improve
responsiveness
and customer satisfaction.
- IT Client support. Capture all the information necessary to
diagnose
client system problems. Eliminate the guesswork and improve
the
effectiveness of Help Desk support personnel. Excellent for remote
troubleshooting to avoid costly visits to remote machines.
- Business critical server applications. Eliminate errors in
applications
and integration code during staging. In production,
dramatically
increase availability by alerting system administrators
to potential
problems.
- ASPs, ISPs, Data Centers. Monitor and capture any software failure,
from the simplest to the most complex. Eliminate the finger-pointing
and the not-my-problem syndrome.
"We've been using the product both in-house during the development
process and at customer's sites. Using the product, we have shortened
our response time dramatically."
Danny Shumer, Development Manager,
Magic Software Enterprises
To learn more....
http://www.us.mutek.com/premium/wp1.html
Key features:
- Capture complete static AND dynamic information about an
application's execution - never reproduce a software failure again.
- Step backward and forward through the Black Box scenario to
view
complete, dynamic information for that unique run of the
application.
- Users define what elements are traced at the system level and
down
to the line level of code.
- Easy to use interface for replaying Black Box scenarios.
- Black Boxes can attach to any process running on a Windows
platform. AppSight supports any 32-bit application
(third party or
internally written) on a Windows platform.
BugTrapper supports C, C++
and VB programs.
"Our Support teams have begun using it (Mutek’s solution)
extensively."
Baruch Elgar, European R&D & CSO Manager, Mercury
Interactive
To learn more.... http://www.us.mutek.com/premium/wp1.html
Intel, Sun and Microsoft agree on Mutek Solutions.
Intel, Sun and Microsoft have joined forces with Mutek Solutions to
increase the availability and effectiveness of their product
offerings. Here's what Intel, Sun and Microsoft have in common.
The Black Box Flight Recorder for Software from Mutek is a
highly
effective way to get to the root cause of software problems
before
they interfere with your daily business operations. Improve
application availability and save support costs in the process.
Visit Today's sponsor, Mutek Solutions.
http://www.us.mutek.com
Thanks for reading WebProNews
Sincerely,
The WebProNews Team
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